Terms & Conditions

Website terms & conditions

This legal notice shall rule the use of the website “http://hteurope.com/” (hereinafter “the website”), owned by HT Europe, S.L. (hereinafter “HT Europe”). You can contact us at: HT Europe S.L., Calle Santiago, 2, Planta 5, Puerta IZ, 47001 Valladolid, SPAIN or at hello@huginntech.com

1. Conditions of access

By using this website YOU AGREE TO BE BOUND BY ITS LEGAL NOTICES, so if you disagree with them, you should refrain from using the web as well as the services offered on it. HT Europe reserves for itself the right to make any changes on the website, and may modify, remove or include, unilaterally and without notice, new content and / or services and how they are presented and located, as well as the terms and conditions of the website.

You agree that access to and use of the site and its contents, takes place freely and consciously under your sole responsibility, and therefore you undertake to:

Do not use the web for activities contrary to law, morals, public order, in general, and to use it lawfully and honestly under these Terms and refrain from any action which could damage , disable, or overburden the website and / or prevent the normal use and use by other users.

Do not manipulate or alter any content of the website without the express written consent of its owner. Any alteration, modification or manipulation without the consent of the owner, relieves it of its liability.

Do not reproduce, copy, distribute, communicate, transform or modify the contents, unless you have obtained the required authorization of the copyright holder or it is legally permitted, as well as delete, or manipulate the copyright and other data identifying the rights of HT Europe.

Do not introduce or spread on the web data programs (viruses or any harmful software) that can damage the web.

HT Europe does not guarantee the availability and continuity of the website nor can be held liable for any damages that may occur, or technical defects, including viruses or other harmful elements, whatever their nature, arising from the use of information and materials contained on the web.

2. Privacy policy and use of cookies.

You can check our privacy policy on this website. For all purposes, the privacy policy document is part of the terms and conditions of use of this website.

In order to provide a better service, this site can store in the User’s computer small information files called “cookies”, which are used for the proper functioning of some of the services offered, as well as for usage statistics, diagnosis of problems in the web, and for managing some of the services offered. 

Cookies may collect anonymous traffic information. To limit or restrict the admission of cookies on your computer, the user can configure your browser for this purpose. For more information, please, visit our Cookies policy.

3. Liability.

Users are liable for damages of any kind that HT Europe or any third party may suffer as a result of any breach of the obligations bound by these conditions.

HT Europe assumes no responsibility or makes any control over any site that contains hyperlinks to external contents to it, however, will remove links that contain illegal content as soon it is aware of it.  HT Europe may modify or withdraw any content at any time or advertisement made by any user who violates these terms and conditions.

4. Intellectual Property.

User acknowledges that all content on the web and in particular, all information and materials, structure, selection, management and delivery of their content, and application development software used in connection with them, are protected by copyright intellectual property owned by the owner of the website or of third parties.

In any case access to them or their use by the user implies any waiver, transfer of all or part of such rights, or confers any right to use, modify, reproduce, distribute or publicly communicate the contents without the prior express authorization specifically granted for that purpose by HT Europe or third parties holding the rights.

HT Europe is the owner of the elements of graphic design of the website, menus, navigation buttons, code, text, images, textures, graphics and any other web page content, or in other cases, has the corresponding authorization for the use of such elements.

The texts, images, sounds, animations, software and other content included in this website are the exclusive property of HT Europe or its licensors. Any act of transmission, distribution, assignment, reproduction, storage or total or partial public communication must have the express consent of HT Europe.

All trademarks, trade names or logos displayed on this page are owned by HT Europe and / or third parties. Using or downloading permanently, copying or distributing by any means without the required consent of its owner is forbidden.

In the event that any User or third party considers that any of the content has been added to the site in violation of their rights of intellectual property, the user shall send a notice to HT Europe identifying himself and the holder of the rights, providing certificate or other evidence in the representation of such rights.  HT Europe contacts page provides the necessary contact information.

Android app: user term & conditions

1. Object

These TERMS OF SERVICE TO THE USER govern access and use of the Hawi application (the “Application”) and the services linked to it (the “Services”).

USER shall be understood as any person who accesses, browses, uses or participates in the services of the application, in accordance with the provisions set forth below.

To create your USER account and use the Hawi application and services, you must be of legal age, have the capacity to contract and accept these conditions, which are legally binding, and therefore you must read this document carefully. By creating the USER account, you are accepting these conditions.

2.- Identification of the owner of the Application and the service provider

Hawi’s application and services are provided by HT Europe, S.L. (hereinafter “HT Europe”), with registered office at Calle Santiago, 2, Planta 5, Puerta IZ, 47001 Valladolid (Spain), with CIF B47799945 and registered in the commercial register of Valladolid in volume 1567, folio 101 , sheet VA-31025, 1st inscription. If you have any questions to ask us, you can do so via email hello@huginntech.com

3.- Definitions

For the appropriate purposes, this document will consider:

USER: natural person who can use the Hawi application and its services under the terms and conditions set forth in these user service conditions.

CLIENT: an organization or other third party with a contract a contract signed with HT Europe to allow the creation of user accounts and family networks.

FAMILY NETWORK: set of users who can communicate with each other and share certain functionalities in the application, these users being able to have different roles and permissions.

4.- Creation of user account and permissions on functionalities in the application and in the services

In order to activate the application and services as a Hawi USER, it is necessary to expressly accept these user service conditions. If for any reason you do not agree with them, refrain from downloading it and, in any case, from activating it.

The possibility of creating a user account may be linked to the existence of a contract between HT Europe and a client to enable the creation of family networks and user accounts. This document refers only to the conditions of the service to the USER, it is possible to be a USER without being the CLIENT.

The creation of family networks and the assignment of roles of users with different permissions in the application and in the services may be carried out by invitation of other users with administration permissions on each specific family network or who have permissions for the creation and management of user accounts by request of a CLIENT.

The data requested in the registration process will be strictly those necessary to effectively provide the services with the functionalities provided in the application. Said data must be truthful, exact and correct, the USER being solely responsible in case of lack of compliance with this obligation, in the event of possible damages to HT Europe or any third party.

Regarding the relationship with the client, it is solely the responsibility of the client and not HT Europe to inform you and the authorized users of any relevant policy and practice in your relationship with the client.

5.- Use of the application and services

You can only use the application to share information with other users on the same family network and store information of the type that is shown as possible on the different screens and functionalities of the application, which may or may not be shared with other users on the same network familiar based on your user role and the settings you determine for each functionality. Any other use of the application is not covered by these user service conditions.

The Hawi app and the services linked to it do not provide any medical advice, therapeutic, or diagnostic information. We do not verify the accuracy of the data entered by users or that the actions carried out by the USER in the application and services, such as the creation, assignment, and resolution of tasks or alerts, or whether they correspond to events that actually occurred. Do not rely solely on Hawi to, for example, remember taking medication or the need for health checks with medical professionals. Make medical decisions based solely on your doctor’s advice. At Hawi we do not verify the accuracy of content provided by other users on every family network.

We do not verify or supervise communication between users, so you should be cautious when sharing health-related data, exchanging messages, creating family networks or inviting other users when your type of user has these functionalities.

The application and services are not intended to serve as a means of mass communication, being conceived only as a communication system among a small number of users, so we have no responsibility for the opinions expressed in the messaging system by others. users of the same network or on the use that may be made with that information outside the application and services.

HT Europe is not responsible or offers any type of guarantee, either expressed or implied, in relation to the services that are provided to you as they are in their current condition and availability.

6.- Service provision

Some features of the Hawi application require an Internet connection. As we depend on telecommunications networks beyond our control, we cannot guarantee the uninterrupted availability of these services, although we try to minimize interruptions, for example, for maintenance tasks.

We cannot guarantee that Hawi works on your smartphone or that it is compatible with your smartphone’s software or hardware. We are not required to provide technical support or maintenance for Hawi.

We are not responsible for data loss if you delete your data, delete Hawi from your smartphone, delete your account or lose access to your account.

We recommend that the connection you use is secure and that you avoid using open networks or public Wi-Fi.

7.- Right to use Hawi

We grant you a limited, non-exclusive, non-transferable, and non-sublicensable right to use the Hawi application for the purposes and duration of the agreement under these terms and conditions. You can download a copy of the app to your smartphone as needed but only to use Hawi. You cannot make Hawi publicly accessible, rent, or use Hawi in any way other than that established in the user service conditions and in the applicable legislation. All rights not expressly granted are reserved.

HT Europe declares and guarantees that it is the exclusive owner or, where appropriate, hold sufficient title of all intellectual and industrial property rights on this application, content, graphic design, and codes, on written information, graphic designs, drawings, files of image and sound, photographic designs, etc., corresponding to the legitimate exercise of their exploitation rights in any way, and in particular, the rights of reproduction, distribution, public communication, transformation and exploitation.

Likewise, commercial names, logos, brands and in general all the distinctive signs of any kind contained in this application are protected by law. Any improper use of such elements by a person other than their legitimate owner may be prosecuted in accordance with current legislation.

Reproduction, distribution, commercialization, copying, transformation, public communication, transfer, diffusion, or any other similar action that violates intellectual property rights over all the content obtained or accessed is prohibited, in accordance with current legislation. of the application including, but not limited to, the application itself and its source code, the marks, or images displayed.

The software is only guaranteed, where applicable, in accordance with the terms of these user service conditions, excluding any other guarantee.

8.- Responsibilities

HT Europe is not liable for any damages that may arise from interferences, omissions, interruptions, computer viruses, breakdowns and / or disconnections in the operational operation of this electronic system or in the users’ computer devices and equipment, originated by causes outside the company, that prevent or delay the provision of services or navigation through the application, or delays or blockages in use caused by deficiencies or overloads of the Internet or other electronic systems, or the impossibility of giving the service or allow access for reasons not attributable to the company.

HT Europe is not responsible for damages of any kind that may arise from the availability and technical continuity of the operation of the application.

The USER may not, under any circumstances, use any content and information accessed or obtained in the Hawi application and services for illegal purposes, or for purposes that harm HT Europe, the client or other users, as well as for expressly prohibited purposes. in the present document.

The USER will be responsible in case of non-compliance with these conditions of use and for behaviors that damage, disable, overload, deteriorate, or prevent the normal operation of the application (including the use of bugs, malware or similar malicious technologies), as well as any of its specific services or functionalities.

In particular and without limitation, the USER must not:

(a) Register or communicate data that is not true, exact, complete and / or updated. In the event that the data does not conform to the reality of the moment, you must update it;
(b) Access the service using the name, identifying data or password of another user or impersonate any person or entity;
(c) Use the services or the application for uses other than those specified in this document;
(d) Use the service to communicate any information or content that is contrary to the rights of other people, such as those that are defamatory, aggressive, obscene, sexually explicit, offensive, violent, or inciting violence, racist or xenophobic, or generally illegal;
(e) Violate the intellectual or industrial property rights of HT Europe or third parties;
(f) Infringe the rights related to personal data, privacy or protection of the image of any natural or legal person or the reputation of any third party through this application and services.

9.- Data protection

In accordance with Regulation (EU) 2016/679 of the Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the treatment of their personal data and the free movement of these, and the Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, we put at your disposal on the website https://huginntech.com/privacy-policy/ our complete privacy policy, and in this document the highlights regarding the data provided by users in the application.

HT Europe is responsible for the data processing provided in the application.

For any question in this matter, the USER can contact HT Europe, with postal address at Calle Santiago, 2, Planta 5, Puerta IZ, 47001 Valladolid (Spain).

Regarding your relationship with us, we may process the following categories of personal data:

(a) Identification and contact data, including image;
(b) Personal characteristics.

The data may come from the interested party or from another user with sufficient permissions and previously authorized by the owner of the data.

Personal data may be processed by the data controllers for the following purposes:

  • Formalization and execution of the contract: the user’s personal data is processed for the purpose of managing the contractual relationship and the operation of the application and services.
  • Attention to requests for information, complaints, suggestions, claims, the exercise of data protection rights, etc.: in these cases, your data will be processed in order to manage and process the request.
  • Compliance with legal obligations: it may be necessary to process personal data in order to comply with the corresponding legal requirements. Specifically, to comply with the legislation on data protection, tax, health, etc.
  • Anonymization and pseudonymization procedures: Certain procedures may be applied to your data so that they are not identifiable or no longer identifiable, or so that they can no longer be attributed to a data subject without using additional information that appears separately, for the purposes of scientific research or statistic.

The data collected will be processed for the specified purposes and in no case incompatible with said purposes. We remind you that the treatment for scientific or statistical research purposes is not considered incompatible with the initial purpose.

In general, your data will only be kept for the time strictly necessary for the purpose for which it was collected.

No data provided by users will be considered as health data, and as HT Europe does not provide medical services, Law 41/2002, of November 14, Basic Regulation of Patient Autonomy and Rights and Obligations Regarding Information and Clinical Documentation does not apply.

10. Duration and termination

This agreement is concluded for an indefinite period. You can terminate this agreement at any time by deleting your account, either directly from the application or by making a reliable request.

Failure by you to comply with these user service conditions may lead to termination of this agreement.

Modification or termination of the contract with the CLIENT may lead to termination of these conditions of service to the USER.

We may terminate this Agreement at any time with two weeks’ notice, for example by email. If the agreement is terminated, you will no longer be able to use either the Hawi application or the services that are the subject of these user service conditions.

11. Final provisions

These user service conditions will be considered general contracting conditions and will be governed by Spanish law. In particular, the Royal Legislative Decree 1/1996, of April 12, which approves the Consolidated Text of the Intellectual Property Law, will have special impact on these conditions; Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws; Law 34/2002, of July 11, on Services for the Information Society and electronic commerce; and the data protection legislation indicated above.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded, if your permanent address is in a country that does not belong to the European Union (EU). If your permanent address is in the EU, Spanish law applies unless this stipulation conflicts with the mandatory regulations of the country in which your permanent address is located. Any such regulation will not be affected.

The only place of jurisdiction for all conflicts arising from this agreement is our registered office: (i) if you do not have a place of jurisdiction in Spain or in any other EU Member State; (ii) if you transferred your permanent address to outside the European Union after these terms took effect; or (iii) if your permanent address is unknown at the time the legal action begins.

In the event of a dispute between the provisions of these user service conditions and the contract between the CLIENT and HT Europe, the provisions of the agreement with the CLIENT prevail. For the purposes of integrating the contract, if any provision in these conditions of use to the USER is invalid or becomes totally or partially null, it will not affect the validity of the remaining provisions.

12. Modifications

We reserve the right to modify these user service conditions and we will inform you of changes in advance. By continuing to use Hawi after a change, you agree to abide by and be bound by the updated terms. When we inform you of the amended terms, we will remind you again that the continued use of Hawi implies acceptance of the terms. You can find the latest version of these terms on our website gethawi.com.

Latest version of this document: July 20, 2020